Returns & Exchanges
We want you to love your linen as much as we do, which is why we offer a 60-day return window for all unwashed and unused items in their original packaging. Whether you are looking for a different colorway or a full refund, our team is here to ensure your bedroom sanctuary is perfect.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully fold your unused items and place them back in their original linen storage sacks and shipping box to ensure safe transit.
- 3.Label and Post
Download and print your prepaid shipping label, attach it to the exterior of your package, and drop it off at your nearest authorized postal location.
- 4.Processing and Refund
Once our warehouse team inspects the returned goods, we will process your refund to your original payment method or ship out your new exchange items within 5-7 business days.